Welcome To Mindvalley
Support Center
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Kristi Anier
Customer Happiness Manager
Contact Us
Mindvalley Customer Support experience just got better! You can now contact us through different messaging channels that are convenient for you, right next to your family and friends.
We are also available for web messaging
If you can’t reach us through any of the above channels, please click here.
Popular Articles
- How to login to your account?
You can access your Mindvalley account in two different ways: through your internet browser or through the Mindvalley App that is available both for Android and iPhone...
- How to Navigate your Mindvalley account?
How to find your programs, subscriptions and community information. Once you log in to your Mindvalley account you will see the navigation bar on top.
- How to find your programs?
How to access your programs and what to do if you can't find them… 1. Use the search bar to find your programs. 2. You will find all your quests under the My Programs page of your account. Make sure to log in with the same email that you used ...
- Reschedule a free Masterclass
You can reschedule your masterclass by simply returning to the page where you signed up in the first place and registering for a new time slot. The time and date you sign up for always relate to your own time zone.
- How to use Mindvalley Tribe Platform?
You will have access to the tribe in two ways: The Daily Discussions, these are found in each lesson in your quest. Or the Community button in the main page of your program.
- How to reset or recover your password?
"If you have forgotten or lost the password for your Mindvalley account, there is an easy way to recover it: Through the main login page or the settings page in your Mindvalley account. "
- VAT, GST & VAT Exemption
Information on EU value added tax, Australian GST and how to get VAT exemption.
- How to merge accounts?
To merge 2 (or more) accounts under one email address please fill out the Merge Accounts Form in this article.
- How to refund your Program or Subscription?
You can now refund a program or subscription through the billing section of your account. You will find the option for a refund under Payment History in the Billing Section of your profile
- How to cancel your subscription?
You can cancel subscriptions yourself on the Billing Section of your account when accessing it through the web.
Top Questions Answered
How to navigate your account?
How to start your Quest?
How to manage your billing?
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