Welcome to Mindvalley
Support Center
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Kristi Anier
Customer Happiness Manager
Contact us
Mindvalley Customer Support experience just got better! You can now contact us through different messaging channels that are convenient for you, right next to your family and friends.
You can also email us at support@mindvalley.com.
Popular articles
- How to navigate your Mindvalley account
How to find your programs, subscriptions and community information. Once you log in to your Mindvalley account you will see the navigation bar on top.
- How to find your programs
How to access your programs and what to do if you can't find them… 1. Use the search bar to find your programs. 2. You will find all your quests under the My Programs page of your account. Make sure to log in with the same email that you used ...
- How to access and start your Quest
Learn how to start your programs and the different learning modes available.
- How to navigate your Quest
Learn how to access your programs and how to navigate your account to start your Quests.
- Mindvalley Membership
Learn more about Mindvalley Membership and what to expect from this transformational subscription.
- How to refund your purchase
You can now refund a program or subscription through the billing section of your account. You will find the option for a refund under Payment History in the Billing Section of your profile.
- VAT, GST & VAT exemption
Information on EU value added tax, Australian GST and how to get VAT exemption.
- How to merge accounts under one email address
To merge 2 (or more) accounts under one email address please fill out the Merge Accounts Form in this article.
- How to reset or recover your password
If you have forgotten or lost the password for your Mindvalley account, there is an easy way to recover it: Through the main login page or the settings page in your Mindvalley account.
- How to cancel your subscription
You can cancel subscriptions yourself on the Billing Section of your account when accessing it through the web.
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