Customer Happiness Manager
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You can access your Mindvalley account in two different ways: through your internet browser or through the Mindvalley App that is available both for Android and iPhone...
How to find your programs, subscriptions and community information. Once you log in to your Mindvalley account you will see the navigation bar on top.
How to access your programs and what to do if you can't find them… 1. Use the search bar to find your programs. 2. You will find all your quests under the My Programs page of your account. Make sure to log in with the same email that you used ...
You can reschedule your masterclass by simply returning to the page where you signed up in the first place and registering for a new time slot. The time and date you sign up for always relate to your own time zone.
You will have access to the tribe in two ways: The Daily Discussions, these are found in each lesson in your quest. Or the Community button in the main page of your program.
"If you have forgotten or lost the password for your Mindvalley account, there is an easy way to recover it: Through the main login page or the settings page in your Mindvalley account. "
Information on EU value added tax, Australian GST and how to get VAT exemption.
To merge 2 (or more) accounts under one email address please fill out the Merge Accounts Form in this article.
You can now refund a program or subscription through the billing section of your account. You will find the option for a refund under Payment History in the Billing Section of your profile
You can cancel subscriptions yourself on the Billing Section of your account when accessing it through the web.