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- How to login to your account?
You can access your Mindvalley account in two different ways: through your internet browser or through the Mindvalley: Quests & Mentoring that is available both for Android and iPhone...
- How to Navigate your Mindvalley account
Staying on track with your personal growth should not be complex & that is why we are releasing a new design for our Mindvalley Student Dashboard. If you have ongoing or upcoming Quests with us...
- How to find your programs?
How to access your programs and what to do if you can't find them… Went through the steps above but still cannot find your program?… Using different emails while purchasing/signing up for Mindvalley...
- Reschedule a free Masterclass
How to reschedule your Masterclass time or date. You can reschedule your masterclass by simply returning to the page where you signed up in the first place and registering for a new time slot....
- How to join your tribe?
If you have purchased one of our Quests and would like to join the corresponding Tribe/Facebook group… This will bring up a window with the link to the Tribe as well as the passphrase required to join…
- How to reset or recover your password?
Here you will find a link which says Forgot Your Password? Recover Your Password. … Once you've entered your new password, simply click on Reset Password - and you're done!…
- Why are you charged VAT & VAT exemption?
If you have a valid VAT number, you can be exempt from the VAT… In January 2015, the EU passed a law that requires companies to charge VAT for products based on the…
- How to merge accounts?
Email belongs to another account", you will need to request to merge accounts by clearly mentioning… To merge 2 (or more) accounts under one email address please contact our support by clicking the…
- How to refund or exchange any Program or Event Ticket?
We try to make refunds and exchanges as easy and hassle-free as possible. You can refund any program or event ticket by clicking the button below and filling out the refund form:…
- How to cancel your subscription?
Click on "Cancel Subscription" under "Status" Once it's done, you will see the status of your subscription… If your subscription has been cancelled, you can always resubscribe to the subscription by simply…
Top Questions Answered
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Kristi Anier
Customer Happiness Manager