First, open the Mindvalley Login Page, right where you left things over. Here you will find a link which says Forgot Your Password? Recover Your Password. It looks like this:
Once you select it, you just need to enter your email address on the next screen and hit the Send button.
If you have done everything right, you should see a green message saying We've just sent you an email to reset your password. Awesome! We are halfway through.
Your next mission is to find the email in your inbox with the subject line Mindvalley: Change Password Request and click on Change My Password in the email.
Once you've entered your new password, simply click on Reset Password - and you're done! Head back to the Mindvalley Login Page and try with the new access details.
If you still can’t get through, then follow these next steps:
1. If you have never logged into your Mindvalley Dashboard from this link: when you try to reset your password by clicking "Forgot your Password, Recover password" on the welcome page, unfortunately, you will not receive an email to make changes.
In this case, you need to first log into your account with your initial login details sent from us. Please go to your email address you have signed up for that specific course and search for an email from us (email@example.com) with the subject line "Welcome to Mindvalley! Here are your user details". In that email, you will have your login and password. Once you log in, you will be able to reset it from the welcome page.
2. It may be also If you had a typo in your email address when signing up for the course: In this case firstly please try to find the email from firstname.lastname@example.org email address with the "Welcome to Mindvalley! Here are your user details" subject line. And if you are unable to find it, most probably you had a typo in your email address.
Important: Try to search the emails from us in your spam/junk inbox as well.
In this case and all other edge cases, you are not sure why you are unable to reset your password, all you need to do is to contact our support agents and they will do the according changes for you and give you a new password. Please make sure you include the following details when reaching us:
1. Your Full Name
2. Order ID
3. What steps did you take and what error messages you have
4. Screenshots of the errors if you have any