I am Nicoleta from Customer Happiness Team. I have the power of bringing light to any issue you might have. :)

Unexpected charges are just as bittersweet as a rainstorm on your wedding day. We would never intend to charge you without your permission so in case your bill doesn’t reflect what you expected, it’s likely that one of the following happened:

Your subscription is still active
You can double check whether your subscription is still active or inactive at the Billing section of your Profile in your Mindvalley account. This friendly guide will show you the way how to cancel your subscription!

Last minute heads-up
If you canceled your subscription just before the renewal date, it is possible that the payment has gone through because of the difference between our time zones. It’s time we have a chat!

Please drop us a few lines through our Contact Form and tell us the name of the program you discontinued.

Once you submit your message somebody from our superhero team will get back to you to save your day, as always! Because we care :)

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