Why Am I Charged VAT?
Unexpected charges are just as unwelcome as a rainstorm on your wedding day. We would never intend to charge you incorrectly or leave you in the dark so we have created this article for our students with EU addresses about the Value Added Tax on their Mindvalley bill. If your country of residence is a member of the EU, this information will come in handy for you.
In January 2015, the EU passed a law that requires companies to charge VAT for products based on the location of the customer (You) instead of the location of the company (Mindvalley).
If you select an EU country for your billing address on the checkout page, the taxes are automatically included. Our sales pages actually mention that EU customers will be charged VAT, but we cannot put the adjusted price on our main pages since it applies to only our European students.
The bottom line is, you can always see the amount adjusted on the checkout page after choosing your country of residence and before completing your purchase so that you are aware of the amount charged as Value Added Tax before you make a decision.
If you have a valid VAT number, you can be exempt from the VAT. We have a section in all of our checkout pages where you can input your VAT number. This will automatically exempt you from the VAT and bring the tax down to zero. For more information on VAT exemption, please contact the tax agency of your country.
If you have a valid VAT ID and you have already completed the purchase please contact our Customer Support and we will assist you with the adjustment of the amount.