We are delighted to know that you are using the Mindvalley App!
Here are our basic troubleshooting tips for you if you are experiencing issues with your Mindvalley App:
- Uninstall the App
- Restart your phone
- Reinstall the App: here is the iOS and the Android version
- Log out and log in to the App once more (please also make sure that you are using the correct email address)
- Update your mobile device software (OS) version, if needed
These steps do not help solve the issue? Tell us more about what happened at the Account > Help & Support section of your App or by contacting our Support with the following information:
- Screenshots of the problem
- The error messages you have seen
- The brand and software version of your mobile
We promise we'll get back to you as soon as we can.