We try to make refunds and exchanges as easy and hassle-free as possible. You can refund any program or event ticket by clicking the button below and filling out the refund form:
If you made an in-app purchase, Apple and Google have their own refund policies which we cannot control from our end. Nevertheless, it shouldn’t be a problem once you scroll through their helpful guides for iOS here and for Android here.
Mindvalley has four levels of programs depending on depth & level.
Level 1: Subscriptions like Mentoring or App Subscriptions.
Subscriptions work exactly like Netflix. Many of our subscriptions have a 7-day trial. You can activate a trial and then cancel anytime within 7 days at no charge. After the 7 days, we do not offer refunds for subscription purchases.
After the 7-day trial membership you will be charged the annual subscription fee for Mindvalley Mentoring. You can't get a refund after this point. You can cancel your subscription so you won't be charged the following year. But you will not be refunded for this year.
Level 2: Quests and Classic Courses
Classic Courses have a 30-day refund policy.
Quests are special programs where you start the learning adventure with some 1000+ other students on a SPECIFIC date. You can refund your Quest anytime during the first 10 days from the start date of the Quest.
Level 3: Refunding Mindvalley Quest All Access Pass.
You can cancel your annual membership within 10 days of purchasing Mindvalley Quest All Access Pass to get a full refund.
Level 4: Mindvalley Events
You can also refund a ticket to any major event up to 45 days before the event starts.
To get your refund, fill out the form.
Eligible requests will be processed within 3 - 5 business days as long as it is within the refund time frame. You can also contact our customer support by clicking the "CHAT" button at the bottom right of the page.
How to Exchange Your Program for Another Program
If you find that the program that you have purchased is not for you and are still within the refund policy, you can exchange that program for another one that is similarly priced. To do so, please contact our customer support by clicking the chat widget at the bottom right corner and write to us with the details of your request.